Refund policy

REFUND AND EXCHANGE POLICY & DISCLAIMER Unless otherwise specified, any form of Digital Goods purchased into the customer's Account is non-refundable, non-transferable, and non-exchangeable. Mehdi Electronique retains sole discretion to consider refund or exchange requests under exceptional cases, such as if the goods bought-in in any form of Digital Goods is deemed faulty or damaged. The customer is required to submit a request to Mehdielectronique.com within 1 months from the date of purchase on any faulty or damaged goods. Failure to do so will automatically forfeit the customer's right to make any refund or exchange.

Name and Address of the controller

Commercial registry from the Ministry of Commerce number: 05/00-1199006A20 Activity number: 607074 E-commerce Mehdielectronique Mohamed Salah Ben abess street N 01 fourth floor, box office number 03 Batna 05000 Algeria Phone: +213549432116 Email: support@mehdielectronique.com Website: https://www.mehdielectronique.com/

Information We Collect From You

Information We Collect From You We value each data subject’s trust in providing us their personal information. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the Service(s) being ordered or promoted.


You shall immediately notify Mehdielectronique if you are aware or believe your Account has been hacked or compromised. You shall be liable for all transactions conducted through your Account at any time prior to the receipt by Mehdielectronique of your notification as stated above. Upon receipt of such notice, Mehdielectronique may, as it deems fit, suspend its Services to you pending the conclusion of investigations. If you have any questions about this Privacy Statement or our use of your personal data, cookies and other similar technologies, please contact our Data Protection Officer / Data Protection Office by email at 'following address: Privacy@mehdielectronique.com.

Gift Card

Each Gift Card must be redeemed in a single transaction by purchasing any Services on any of the Portals. If the transaction value is more than the Gift Card value, such Gift Card value in excess of the transaction value will be credited into the Account as Store Credit. If the transaction value is more than the Gift Card value, you are required to settle the shortfall with the Store Credit available in the Account or such methods of payment available on the Portals. The Gift Card has a set dollar value that is printed on the front of the Card and cannot be used to purchase other Gift Cards. Each Gift Card is not transferable and cannot be exchanged with cash. Mehdielectronique shall not be liable for any Gift Card that is stolen, misplaced or misused without authorisation. For the avoidance of doubt, Mehdielectronique shall not be obliged to enquire or verify at the redemption of the Gift Card, if such Gift Card has been properly obtained. Mehdielectronique shall not be held responsible for the loss or damage of the Gift Card and any losses or damages suffered by the holder of the Gift Card that arise from or are in connection with the loss or damage of the Gift Card. Notwithstanding above, if Mehdielectronique has any doubts as to the authenticity of a Gift Card, Mehdielectronique shall have the absolute discretion to withhold, suspend or cancel such Gift Card without any prior reference to you. Mehdielectronique reserves the right to deactivate/disable the Gift Card if it is fraudulently obtained or used in any means of payment for unsanctioned services unauthorized by OffGamers. Each Gift Card shall be subject to such further rules and regulations as Mehdielectronique may introduce at any time or from time to time. Each Gift Card shall automatically expire, without prior notice given by Mehdielectronique, on the last day of the second (2nd) year from the day when that Gift Card was first purchased or such other timeframe as Mehdielectronique may determne.


You may pay for the Services in such currency that is available on the Portals in accordance with the prevailing exchange rate determined by Mehdielectronique at its absolute discretion. You shall be solely liable to make payments and applicable taxes, if any, in relation to and in connection with the usage of the Services (or any of them) through the Account. Mehdielectronique shall have the absolute discretion to cancel any payment request made by you without assigning any reasons whatsoever. Mehdielectronique shall be entitled to vary or modify or remove the modes of payment available on the Portals (or any of them) at any time without prior notice to you. Any payment accepted for orders in processing prior to the removal of the affected payment mode will be completed. Please read the description thoroughly and confirm that the game name, server, account name and the amount purchased are correct. Mehdielectronique assumes no liability for wrong purchases made by the customer due to negligence and/or false/wrong information provided, which may result in damages/ losses. By purchasing any products from Mehdielectronique , the customer understands, acknowledges and accepts this release of liability. If you encounter any difficulties, please do not hesitate to contact our technical support for further assistance.